1. Refunds for Software Products:
   • Refunds are only possible within a specific period after purchase (30 days from the date of purchase).
   • Refunds are applicable only if the product does not meet the promised specifications or exhibits unresolved technical issues.
2. Service Return Policy:
   • Services like website installations or custom design work are non-returnable.
   • However, we ensure the quality of our services and aim to resolve any dissatisfaction.
3. Refund Process:
   • Customers must submit a substantiated refund request, which will be reviewed by the support team.
   • Approved refunds will be processed according to the agreed-upon conditions.

Refund and Return Policy for Hosting Service:

1. Refunds for Hosting Services:
   • Refunds might be available for newly purchased hosting services within a specified timeframe (within the initial 30 days).
   • This refund is only applicable if the customer is dissatisfied with the hosting service and can provide evidence.
2. Conditions for Refunds:
   • Refunds do not apply to services already rendered or if the customer no longer requires the service.
   • Valid reasons for refunds will result in the corresponding amount being refunded according to the agreements.
3. Refund Process:
   • The customer must submit a refund request and, if applicable, provide reasons for dissatisfaction or issues with the service.
   • The support team will review the request and approve refunds based on the established conditions.

Please note that we reserve the right to change or update this refund and return policy at any time without prior notice. Customers are encouraged to regularly review the current terms as changes may take immediate effect.